General Terms and Conditions (GTC)
“Apartment Dittmann”
Landlords:
Jens & Aileen Dittmann,
Wiesenblick 10,
26892 Dörpen
The following regulations are generally agreed upon with the conclusion of the contract for the holiday apartment mentioned in the booking confirmation. The GTCs are available for download on the internet at www.apartment-dittmann.de or will be sent upon request.
1) Conclusion of Contract (Rental Agreement)
With the binding booking of the holiday apartment, which can be done via email, internet, or telephone, a corresponding contract is concluded, which becomes effective when all required information is provided.
2) Payment
Deadlines Upon receipt of the booking confirmation, a deposit of 20% of the rental price is due within 7 days. The remaining payment is due 14 days before the start of the trip without further reminder. In the case of a short-term booking (from 2 weeks before the start of the trip), the travel price must be transferred immediately. If the deposit or the remaining payment is not made on time and no payment is made despite a reminder, we are entitled to withdraw from the contract. In this case, we charge the compensation for expenses as shown in clause 11.
3) Arrival
The rental relationship begins on the day of arrival with the takeover of the holiday apartment from 3:00 p.m. and ends on the last day, unless otherwise agreed, at 10:00 a.m.
4) Keys
The tenant(s) will be given the keys for the holiday apartment on the day of arrival upon presentation of the booking confirmation. In case of loss of a key, this must be reported immediately. The costs for the necessary replacement of the locking system are to be borne by the tenant.
5) Departure
On the day of departure, the holiday apartment must be returned to a person appointed by the tenant in a proper condition according to the agreed arrangements by 10:00 a.m., unless otherwise agreed. Doors and windows must be closed. All keys must be handed over personally. The landlord or their representative has the right to carry out a detailed inspection and acceptance procedure. Any defects and deficiencies must be recorded in writing and reported to the landlord.
6) Pets
Bringing pets is only allowed upon request. This also applies to visitors of the tenants.
7) Maintenance of the Holiday Apartments
The tenant(s) undertake(s) to treat the rented premises and inventory with care and to protect them from any damage. Damage to the holiday apartment and the residential property caused during the rental period must be replaced by the tenant, unless they can prove that neither they nor the accompanying persons are at fault for the damage. The tenant must immediately report any existing or occurring defects in the rental property to the landlord, otherwise the landlord is entitled to compensation claims based on this.
8) Persons
The rental property is only available for the contractually agreed persons according to the booking confirmation. Subsequent changes require written permission from the landlord. This applies in particular to overnight stays of additional persons. In case of violations, the landlord is entitled to expel persons not listed in the booking from the holiday property. In addition, violations may justify claims for damages.
9) Obligations of the Landlords, Limitation of Liability
With the effective conclusion of the contract, the landlord is obliged to provide and hand over the rental property in accordance with the contract. If, despite all due care by the landlord or due to circumstances not attributable to the landlord (fire, explosion, damage to the house, vandalism, natural disasters, etc.), the holiday apartment cannot be used by the tenant as agreed, the landlord is only liable up to the amount of the agreed and paid rental price.
10) Contract
Termination You can withdraw from the contract at any time. The withdrawal must be made in writing. In the event of withdrawal, you are obliged to compensate us for the damage incurred: From the day of booking confirmation by the landlord until the 121st day before the start of the rental period: no compensation From the 120th day to the 61st day before the start of the rental period: amount of the deposit From the 60th day to the 15th day before the start of the rental period: 50% of the total price From the 14th day to the 8th day before the start of the rental period: 80% of the total price In case of withdrawal less than eight days before the start of the rental period, the full travel price must be paid. The receipt date of your withdrawal notice is decisive. Amounts already paid will be offset. You can provide a substitute person who enters into your contract under the stated conditions. A written notification is sufficient. The tenant must notify the landlord of early departure, which does not entitle the landlord to claim refunds or compensation. We recommend taking out travel cancellation insurance. This protects against financial burdens if the trip cannot be started or must be ended prematurely due to an unforeseen event. COVID-19: Cancellation Conditions Due to the current corona situation, we offer very flexible cancellation conditions. If you are unable to travel due to travel restrictions, accommodation bans, or a mandated quarantine, you can cancel free of charge.
11) Usage
Rules The house rules laid out in the holiday apartments/houses are part of the GTCs. In case of significant violations of the rental agreement/house rules, the landlord reserves the right to extraordinary termination for good cause. In such a case, the tenant must immediately and completely vacate the property. The landlord can claim all damages from the tenant that have arisen due to the extraordinary termination. In the event of extraordinary termination by the landlord, the tenant has no right to reimbursement for unused overnight stays. The tenant is allowed to prove that the landlord has not suffered any damage or only minor damage.
12) Internet Access
The landlord does not guarantee the actual availability, suitability, or reliability of internet access for any purpose. Only access to the internet is provided; virus protection and firewall are not available. The use of the internet is at the tenant's own risk. The tenant is obliged to comply with applicable law when using the internet (no retrieval or distribution of immoral or illegal content; no reproduction/distribution/publication of copyrighted goods; compliance with applicable youth protection regulations). The tenant indemnifies the landlord from all damages or claims of third parties arising from the use of the internet.
13) Data Protection
The tenant agrees that necessary data about their person will be stored, modified, and/or deleted as part of the contract concluded with them. All personal data will be treated with absolute confidentiality.
14) Jurisdiction
For any disputes arising from the contractual relationship, the competent local court of the landlord is responsible. --- If you need any further assistance or adjustments, feel free to ask!
